[Iplant-api-dev] Jobs Stuck At Pending

[Rion Dooley]

Submission is paused due to a critical issue in the api stemming from several factors. We have been working around the clock to address the problem and restore full service to iPlant as well as several other tenants. We have identified the problem, written a patch, and are currently load testing it on our staging servers. We hope to have service back up after lunch.

—
Rion

On Jul 9, 2015, at 12:13 PM, Barthelson, Roger A - (rogerab) <rogerab at email.arizona.edu<mailto:rogerab at email.arizona.edu>> wrote:

All jobs I have run from the DE in the past 4 days have stalled at submitted. Most of the time the data gets staged, but then nothing happens. No outputs, logs, etc returned. Jobs are still listed in the DE as submitted, but I think they have essentially failed because of system errors.

Roger
--
Roger Barthelson Ph.D.
Scientific Analyst
iPlant Collaborative
BIO5 Institute, University of Arizona
Phone: 520-977-5249
Email: rogerab at email.arizona.edu<mailto:rogerab at email.arizona.edu>
Web: www.iplantcollaborative.org/<http://www.iplantcollaborative.org/>


On July 9, 2015 at 8:24:55 AM, Fritz-Waters, Eric R [AN S] (ercfrtz at iastate.edu<mailto:ercfrtz at iastate.edu>) wrote:

I submitted some jobs via the api on Tuesday. They are still stuck at the Pending status. I also have some previous jobs that are stuck at the states they are in, both Staged and Pending.

-Eric Fritz-Waters
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