[Iplant-api-dev] Jobs Stuck At Pending

[Brian Corrie]

Thanks for the update Rion... We will leave you alone, good luck... 8-)

Brian

On 09/07/2015 10:18 AM, Rion Dooley wrote:
> Submission is paused due to a critical issue in the api stemming from
> several factors. We have been working around the clock to address the
> problem and restore full service to iPlant as well as several other
> tenants. We have identified the problem, written a patch, and are
> currently load testing it on our staging servers. We hope to have
> service back up after lunch.
>
> —
> Rion
>
>> On Jul 9, 2015, at 12:13 PM, Barthelson, Roger A - (rogerab)
>> <rogerab at email.arizona.edu <mailto:rogerab at email.arizona.edu>> wrote:
>>
>> All jobs I have run from the DE in the past 4 days have stalled at
>> submitted. Most of the time the data gets staged, but then nothing
>> happens. No outputs, logs, etc returned. Jobs are still listed in the
>> DE as submitted, but I think they have essentially failed because of
>> system errors.
>>
>> Roger
>> --
>> Roger Barthelson Ph.D.
>> Scientific Analyst
>> iPlant Collaborative
>> BIO5 Institute, University of Arizona
>> Phone: 520-977-5249
>> Email: rogerab at email.arizona.edu <mailto:rogerab at email.arizona.edu>
>> Web: www.iplantcollaborative.org/ <http://www.iplantcollaborative.org/>
>>
>> On July 9, 2015 at 8:24:55 AM, Fritz-Waters, Eric R [AN S]
>> (ercfrtz at iastate.edu <mailto:ercfrtz at iastate.edu>) wrote:
>>
>>> I submitted some jobs via the api on Tuesday. They are still stuck at
>>> the Pending status. I also have some previous jobs that are stuck at
>>> the states they are in, both Staged and Pending.
>>>
>>> -Eric Fritz-Waters
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