[Iplant-api-dev] Lonestar maintenance

[Rion Dooley]

Lonestar jobs are up and running again since tuesday evening. The allocation depletion, system downtime, and an outage of the iPlant infrastructure derailed things for a couple days. They are back up and running again, however.

Stampede is currently rejecting jobs due to an issue with XSEDE’s accounting and information systems. I expect to have that restored by them sometime today. I’ll send an email around when it is done.

--
Rion




On Jul 18, 2014, at 12:48 PM, Nicole Hopkins <nicole at iplantcollaborative.org<mailto:nicole at iplantcollaborative.org>> wrote:

Hi Bill,
Our apologies for the delay in responding to you. Can you possibly send a listing of the jobs causing issues for you to us so that we can do some triage? You are welcome to send those directly to myself or John Fonner (explicitly added to this thread).

Lonestar's allocation was just reset, and may have been part of the problem. Your job could be stuck in a queue of users, thus the pending state.
Have you tried resubmitting recently?

Thanks,
Nicole


On Tue, Jul 15, 2014 at 3:08 PM, Conn, Bill James <Bill.Conn at usd.edu<mailto:Bill.Conn at usd.edu>> wrote:
Hello,

Is lonestar still under maintenance?  I saw stampede was down for maintenance today when I tried to logon, but lonestar has been flakey about actually running jobs for us for the last week.  Often they will fail, sometimes they will run to completion, and currently it seems like they are stuck as ‘pending’.

Bill

Bill Conn
Computational Research Analyst
Information Technology Services
The University of South Dakota
A&S 212
Bill.Conn at usd.edu<mailto:Bill.Conn at usd.edu>


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--
Nicole Hopkins
Scientific Initiatives Coordinator
iPlant Collaborative- University of Arizona
(520) 626-7390
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