[api-dev] error accessing shared files

[John Fonner]

Hi Cornel and Jon,

I suspect both of these errors were transient.  Are you still getting them?

I don't know what might have caused the "do not have permission" error, but i am able to pull down the file you referenced.  Jon, I've seen this error before when Agave can't reach the Datastore.  Let us know if you keep seeing this.  There was a window a couple of weeks ago where there was some lag in the connection between Agave and the Datastore that was enough to cause some timeouts.  In response, I believe they updated things to be more tolerant of latency.  So if it's an ongoing issue, we definitely want to know.

Thanks,
John

________________________________________
From: api-dev <api-dev-bounces at maillist.cyverse.org> on behalf of Duvick, Jonathan P [GDCBS] <jduvick at iastate.edu>
Sent: Thursday, March 10, 2016 11:32 AM
To: John Fonner
Cc: Volker Brendel; Discussion of CyVerse API development
Subject: Re: [api-dev] error accessing shared files

Similarly for me, job submissions and API calls are returning various errors, including:

{"status":"error","message":"Unable to locate application assets on remote system. Remote server responded with: Failed to authenticate to remote server.","version":"2.1.6-re4c012a"}

and on a job that submitted successfully:

"Attempt 3 failed to stage job inputs. Failed to transfer input /jduvick/xgdbvm/tmp/GDB014_hpcs/SCFDIR/GDB014gdna.fa "

  (although this file exists)

-Jon Duvick
________________________________________
From: api-dev <api-dev-bounces at maillist.cyverse.org> on behalf of Ghiban, Cornel <ghiban at cshl.edu>
Sent: Thursday, March 10, 2016 9:20 AM
To: Duvick, Jonathan P [GDCBS]
Cc: Discussion of CyVerse API development
Subject: [api-dev] error accessing shared files

Hi,

I'm seeing errors like these and not sure this is an Agave or iRODS
(multiple tries still give the same errors):

{"status":"error","message":"You do not have permission to access this
the input file or directory at
/shared/iplant_DNA_subway/genomes/zea_mays/annotation.gtf","version":"2
.1.6-re4c012a"}

{"status":"error","message":"You do not have permission to access this
the input file or directory at
/shared/iplant_DNA_subway/genomes/homo_sapiens/annotation.gtf","version
":"2.1.6-re4c012a"}

{"status":"error","message":"You do not have permission to access this
the input file or directory at
/shared/iplant_DNA_subway/genomes/caenorhabditis_elegans/annotation.gtf
","version":"2.1.6-re4c012a"}

{"status":"error","message":"You do not have permission to access this
the input file or directory at
/shared/iplant_DNA_subway/genomes/brassica_rapaFPsc/annotation.gff3","v
ersion":"2.1.6-re4c012a"}

{"status":"error","message":"You do not have permission to access this
the input file or directory at
/shared/iplant_DNA_subway/genomes/rattus_norvegicus/annotation.gtf","ve
rsion":"2.1.6-re4c012a"}

These files are public in the /shared/ folder.


Thanks,
Cornel

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