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<div>Hi, still getting consistent errors, but now the webhook returns "FAILED unable to stage inputs for job after 3 attempts".</div>
<div>Example: <br>
<h3 style="margin: 0px; padding: 0px;"><span style="font-size: 16px; background-color: rgba(255, 255, 255, 0);">3645922279708814875<span style="margin: 0px; padding: 0px;">-242ac1110-0001-007</span></span></h3>
<div><span style="font-size: 16px; background-color: rgba(255, 255, 255, 0);"><span style="margin: 0px; padding: 0px;">Thanks,</span></span></div>
<div><span style="font-size: 16px; background-color: rgba(255, 255, 255, 0);"><span style="margin: 0px; padding: 0px;">Jon</span></span></div>
<div>Sent from my iPad</div>
</div>
<div><br>
On Mar 10, 2016, at 4:29 PM, John Fonner <<a href="mailto:jfonner@tacc.utexas.edu">jfonner@tacc.utexas.edu</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div><span>Hi Cornel and Jon,</span><br>
<span></span><br>
<span>I suspect both of these errors were transient. Are you still getting them?</span><br>
<span></span><br>
<span>I don't know what might have caused the "do not have permission" error, but i am able to pull down the file you referenced. Jon, I've seen this error before when Agave can't reach the Datastore. Let us know if you keep seeing this. There was a window
a couple of weeks ago where there was some lag in the connection between Agave and the Datastore that was enough to cause some timeouts. In response, I believe they updated things to be more tolerant of latency. So if it's an ongoing issue, we definitely
want to know.</span><br>
<span></span><br>
<span>Thanks,</span><br>
<span>John</span><br>
<span></span><br>
<span>________________________________________</span><br>
<span>From: api-dev <<a href="mailto:api-dev-bounces@maillist.cyverse.org">api-dev-bounces@maillist.cyverse.org</a>> on behalf of Duvick, Jonathan P [GDCBS] <<a href="mailto:jduvick@iastate.edu">jduvick@iastate.edu</a>></span><br>
<span>Sent: Thursday, March 10, 2016 11:32 AM</span><br>
<span>To: John Fonner</span><br>
<span>Cc: Volker Brendel; Discussion of CyVerse API development</span><br>
<span>Subject: Re: [api-dev] error accessing shared files</span><br>
<span></span><br>
<span>Similarly for me, job submissions and API calls are returning various errors, including:</span><br>
<span></span><br>
<span>{"status":"error","message":"Unable to locate application assets on remote system. Remote server responded with: Failed to authenticate to remote server.","version":"2.1.6-re4c012a"}</span><br>
<span></span><br>
<span>and on a job that submitted successfully:</span><br>
<span></span><br>
<span>"Attempt 3 failed to stage job inputs. Failed to transfer input /jduvick/xgdbvm/tmp/GDB014_hpcs/SCFDIR/GDB014gdna.fa "</span><br>
<span></span><br>
<span> (although this file exists)</span><br>
<span></span><br>
<span>-Jon Duvick</span><br>
<span>________________________________________</span><br>
<span>From: api-dev <<a href="mailto:api-dev-bounces@maillist.cyverse.org">api-dev-bounces@maillist.cyverse.org</a>> on behalf of Ghiban, Cornel <<a href="mailto:ghiban@cshl.edu">ghiban@cshl.edu</a>></span><br>
<span>Sent: Thursday, March 10, 2016 9:20 AM</span><br>
<span>To: Duvick, Jonathan P [GDCBS]</span><br>
<span>Cc: Discussion of CyVerse API development</span><br>
<span>Subject: [api-dev] error accessing shared files</span><br>
<span></span><br>
<span>Hi,</span><br>
<span></span><br>
<span>I'm seeing errors like these and not sure this is an Agave or iRODS</span><br>
<span>(multiple tries still give the same errors):</span><br>
<span></span><br>
<span>{"status":"error","message":"You do not have permission to access this</span><br>
<span>the input file or directory at</span><br>
<span>/shared/iplant_DNA_subway/genomes/zea_mays/annotation.gtf","version":"2</span><br>
<span>.1.6-re4c012a"}</span><br>
<span></span><br>
<span>{"status":"error","message":"You do not have permission to access this</span><br>
<span>the input file or directory at</span><br>
<span>/shared/iplant_DNA_subway/genomes/homo_sapiens/annotation.gtf","version</span><br>
<span>":"2.1.6-re4c012a"}</span><br>
<span></span><br>
<span>{"status":"error","message":"You do not have permission to access this</span><br>
<span>the input file or directory at</span><br>
<span>/shared/iplant_DNA_subway/genomes/caenorhabditis_elegans/annotation.gtf</span><br>
<span>","version":"2.1.6-re4c012a"}</span><br>
<span></span><br>
<span>{"status":"error","message":"You do not have permission to access this</span><br>
<span>the input file or directory at</span><br>
<span>/shared/iplant_DNA_subway/genomes/brassica_rapaFPsc/annotation.gff3","v</span><br>
<span>ersion":"2.1.6-re4c012a"}</span><br>
<span></span><br>
<span>{"status":"error","message":"You do not have permission to access this</span><br>
<span>the input file or directory at</span><br>
<span>/shared/iplant_DNA_subway/genomes/rattus_norvegicus/annotation.gtf","ve</span><br>
<span>rsion":"2.1.6-re4c012a"}</span><br>
<span></span><br>
<span>These files are public in the /shared/ folder.</span><br>
<span></span><br>
<span></span><br>
<span>Thanks,</span><br>
<span>Cornel</span><br>
<span></span><br>
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</blockquote>
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